Smartfit Online Sizing is not only an easy-to-use, intuitive tool with high user value, but has also been able to noticeably relieve our customer service at the same time. Requests for the right frame size and returns have decreased significantly, while the direct conversion in the store has increased.

Smartfit offers us above all the advantage of setting ourselves apart from our competitors. Before we talk to the customer about their dream bike, we do a body scan. That immediately creates a 'wow effect' because they don't know it from any other store in the region.

Smartfit completely changes the way we interact with thousands of consumers every year. The tool is really smooth and easy to understand, with only 3 quick steps to a precise indication of frame size. We are very happy with Smartfit, it has helped us to improve the customer journey, at a very fair price.

I use the Q5 system from Smartfit as part of my service as a bike fitter. The integrated video analysis enables me to visualize and evaluate the customer's movements in great detail and thus derive consequences for further fitting. The integrated function of bike sizing also offers me the opportunity to work with regional bike stores to measure their new purchases with me to recommend the appropriate model of the bike manufacturers listed in the store. This saves customers from making expensive bad purchases and at the same time increases the sales quality of the regional bike stores."

We chose to implement the Smartfit solution into our new Colnago website and its Studio section thanks to its ease of use for our consumers, also because it's becoming a standard in the cycling industry. Launching a new product like the C68, with brand new geometries that differ from the past models, can be tricky. Thanks to Smartfit we solved the problem to its roots.
Now, we'll be sure that our customers will order the perfect C68, and it will fit them like a glove.

With Smartfit, we achieve safety on two levels: Both in consulting and with the customer. Price discounts are no longer a big issue, we were able to increase our gross profit by 3% within one year. Our regular customers actively recommend us because of our Smartfit Q4.